Return Policy
Our commitment to quality and customer satisfaction.
Updated Return Policy
If at any point a chicken piece is missing or a packaging error occurs, we take full responsibility.
If this happens, please do not worry. Simply contact our Customer Care at 9667131386 and share a clear video of the order exactly as it was received, before using the products.
Our team will review the video and verify it against our CCTV footage recorded during the packing process. If it is confirmed that the error occurred from our side, we will replace the affected order with a new one at no additional cost.
Special Note for Liver & Gizzard
If the only missing items are the Liver and/or Gizzard, the order will not be replaced. However, please inform our Customer Care at 9667131386. After verification, the missing Liver and/or Gizzard will be adjusted or compensated in your next order.
CCTV Surveillance & Transparency
Please Note: Every order is packed under 24×7 CCTV surveillance to ensure complete transparency and quality control. Customers are kindly requested to carefully verify their order before submitting a packaging-related claim. All claims will be cross-checked with our CCTV recordings to ensure a fair and accurate resolution.
We are committed to maintaining complete transparency, honesty, and the highest quality standards throughout our manual processing and packaging operations.
Cancellation Policy
Orders can be cancelled at any time before they are dispatched. Once an order is in "Dispatch" status, cancellations are no longer permitted.
Contact Support
For any return or quality-related queries, reach out to us at +91 96671 31386 or email ApnaChickenCentre@gmail.com.